You may return a product for refund (if due to Teehow) within 30 days of the order shipment date. (The order shipment date and order notification are provided to you by email).
All returns must be accompanied with a Return Merchandise Authorization number (RMA number). See below for instructions.
If we shipped you the wrong product, or it arrived defective or damaged.
We're sorry! We will send a replacement or refund you for your purchase, provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable.
If you ordered the wrong item, wrong size, or simply changed your mind
We will refund you for your purchase (minus the shipping cost), provided the returned item(s) are received back in their original packaging, along with all accessories, warranty cards, manuals, software, etc., where applicable, provided your purchase is in "as-new" condition, and the purchased product was not noted as a clearance, close-out or non-returnable item.
When your return is received, you will be issued a refund to your credit card or an email gift certificate (store credit) for the merchandise only. Some products may also be assessed a 15% restocking fee - please ask if you are unsure. Additional restrictions may apply, please contact us for more information.
Notice for this type of return:
You will be responsible for return shipping costs of non-defective merchandise if you use one of our pre-printed return shipping labels.